Privacy Policy
Last Updated: 2023-09-20
1. Introduction
TwinFlamesArt respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (twinflamesart.co.za) and purchase artwork from us. By accessing or using our Site, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information: When you place an order on our Site, we collect personal information, including your name, email address, shipping address, and payment details, to process your order and fulfill your purchase.
2.2. Usage Data: We may also collect information about your interaction with our Site, including your IP address, browser type, pages viewed, and the duration of your visit. We use this information for analytical purposes to improve our website’s functionality and user experience.
3. How We Use Your Information
3.1. Order Processing: We use your personal information to process your orders, complete transactions, and deliver artwork to you.
3.2. Communication: We may use your email address to communicate with you regarding your orders, shipping updates, and customer support inquiries.
3.3. Analytics: We use usage data to analyze website traffic and trends, allowing us to enhance our Site’s content and functionality.
4. Information Sharing and Disclosure
4.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, shipping, and providing customer support. These service providers are contractually obligated to protect your information and use it solely for the purposes we specify.
4.2. Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena, legal process, or government request.
5. Data Security
5.1. We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.
6. Your Choices
6.1. Updating Information: You may update or correct your personal information by contacting us at info@twinflamesart.co.za.
6.2. Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions provided in those emails.
7. Children’s Privacy
7.1. Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information.
8. Changes to this Privacy Policy
8.1. We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Site. We recommend reviewing this Privacy Policy periodically for any updates.
9. Contact Us
9.1. If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us at info@twinflamesart.co.za.
By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.